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Shipping Policy

Free Shipping on orders over $100 (conditions apply)

Bulky items eg. Electric Scooters, Electric Skateboards do not qualify for Free Shipping.

Boardstore will select the best available shipping option to deliver your item.

  • Items weighing less than 500g will be shipped via eParcel with a signature required.
  • All other items will be shipped using a variety of reliable shipping methods.
  • Most deliveries to single dwellings (houses) will be shipped with Authority to Leave (ATL).
  • For apartments, units, and similar addresses, we will make every effort to ship with signature on delivery.

    Please note: If your item is stolen after delivery, it will be your responsibility.
    You may be eligible to submit an insurance claim through your credit card or home insurance.

PO BOX, LPO, Parcel collect only Australia post can be used and any item over 105cm cannot be shipped to these locations

Handling
Most orders will be dispatched same day or next business day. Please allow up to three business days for some items to be collated from our stores to dispatched from our central warehouse.

Please contact Boardstore if you have any shipping issues or call our warehouse during business hours. +61-7-53702020

International
Please contact us with any international inquiries, we are happy to manaully assisst with international orders.